May 19, 2013April 1, 2017 by admin BLA used their innovative social media metric as a proxy for service level satisfaction – wow! – Marketing Director, major hotel chain. major global drinks manufacturer Next Post admin Related articles FREE WEBINAR: Monetising the Customer…Our Recent Webinar on Measuring…Hillary & Bernie: Social Analytics…The Elusive Measurement Dilemma of…Customer Path-to-Purchase & Structural Equation…Brand Content Drivers Modeling: Optimizing…Measurement and the Magic of…Radial Landscape Maps– A Revolution…Are you getting the most…Welcome to Bottom Line Analytics